Preventive maintenance ensures trouble free operation of the machines.
We have 3 different preventive maintenance plans depending of the service level you need.
· Attractive service fee
· Service events will be schedule in advance to suit both parties
· We will make one preventative maintenance visit where we will check:
· Verification of basic design parameters
· Verification of Safety functions
· Verification of safety distance and stop time, measured with calibrate control equipment
· Status of you press with wear level
· Oil Level
· Leaks
· Recommended parts to be exchanged
· Attractive service fee
· Service events will be scheduled in advance to suit both parties
· We will make one preventative maintenance visit where we will check:
· Verification of basic design parameters
· Verification of safety functions
· Verification of safety distance and stop time, measured with calibrated control equipment
· Status of your press including wear level
· Verification of oil level
· Leaks
· List of recommended parts to be exchanged
· Annual statutory inspection of presses
· Service performed by authorized service technicians
· Access to technical support by phone or email between 7:00 and 16:00 CET
· We hold all events and service sheets electronically saved, so we have access to all historical information about your equipment
· Hotline 24/7-365
· In case of emergency, you can call us directly
· Worldwide on-site service within 48 hours*
· Stenhøj Reality Service – Augmented reality on-site support
· 5% discount on spares
· During the maintenance visit, the following are included:
· Wear parts and consumables (oil filters, grease, oil for refill max 20L)
· Analysis of hydraulic oil (the oil will be tested by a lab, where we can detect oil wear, contamination, oxidation)
*In some locations it might not be possible to guarantee on-site within 48 hours. You Stenhøj representative will tell what you can expect before you choose a plan
· Attractive service fee
· Service events will be scheduled in advance to suit both parties
· We will make one preventative maintenance visit where we will check:
· Verification of basic design parameters
· Verification of safety functions
· Verification of safety distance and stop time, measured with calibrated control equipment
· Status of your press including wear level
· Oil level
· Leaks
· Recommended parts to be exchanged
· Annual statutory inspection of presses
· Service performed by authorized service technicians
· Access to technical support by phone or email between 7:00 and 16:00 CET
· We hold all events and service sheets electronically saved, so we have access to all historical information about your equipment
· Hotline 24/7-365
· In case of emergency, you can call us directly
· Worldwide on-site service within 48 hours*
· Stenhøj Reality Service – Augmented reality on-site support
· During the maintenance visit, the following are included:
· Wear parts and consumables (oil filters, grease, oil for refill max 20L)
· Analysis of hydraulic oil (the oil will be tested by a lab, where we can detect oil wear, contamination, oxidation)
· Online PLC service support on Siemens Control (first 5 hours/year included)
· Priority response for emergency calls
· Additional annual technical on-site performance review
· A drop-in visit by a Stenhøj technician to observe any visual defects and get input from the operator, so minor issues can be detected at an earlier stage
· 10% discount on spares
· 5% discount on all labor costs and mileage
*In some locations, it may not be possible to guarantee on-site service within 48 hours. Your Stenhøj representative will inform you of what to expect before you choose a plan.
To make it easy for you, we provide three distinct kinds of standardized service agreements for Stenhøj equipment, choose one and get a significantly better return on investment.
You don’t have to sign up for a Stenhøj service agreement when you purchase your new equipment there. But the benefits are considerable.
• Lower life cycle costs of your Stenhøj equipment
• Avoid disruptive downtime and lost revenue
• Benefit from all the latest technology updates and improvements Stenhøj has become
On rare occasions even the best fail. Don’t worry—our experienced technicians know exactly how to get you in operation again.
We also have the necessary spare parts on hand.
Tel: +45 2634 1322
email: hydraulik24-7@stenhyd.com
We normally reply to hotline emails within 1 hour on working days.
Stenhøj RS is live, over-the-shoulder collaboration.
Through augmented reality (AR) we combine live video, audio and annotations of the live shared view.
We send you a link to download an app on your cell phone and 5 minutes later your technician is literally in the hands of one of our experts.
Quick access to support anywhere in the world resulting in improved equipment availability and lower maintenance costs.
Do you need help or have any questions? Our dedicated team of specialists is ready to assist you
Stenhøj Hydraulik A/S
Sigurd Stenhøj Vej 2
7150 Barrit
Denmark
DA 
EN 
DE 
SV_SE 
